ACCESSIBILITY

ACCESSIBILITY AT THE DAINTREE DISCOVERY CENTRE

The Daintree Discovery Centre is committed to providing an inclusive rainforest experience for all visitors. We offer a range of features to support guests with mobility challenges, sensory needs, and other access requirements.

The Jarrabina Terraces mid-canopy walkway is fully accessible, linking key areas such as the Interpretive Centre and the Discovery Theatre via step-free paths and ramps.

Our state-of-the-art 3D Hologram Theatre is also fully accessible and directly connected to the Jarrabina Terraces via a dedicated ramp.

Where physical access is limited, such as the 23-metre-high Canopy Tower, Jurassic Forest, Bush Tucker Trail and Cassowary Circuit, visitors can explore these areas virtually through our VR Zone. This technology provides 360° experiences of the rainforest’s key trails and canopy levels from the comfort of an accessible space.

Multilingual audio guides (available in eight languages), visual aids, inclusive signage, and friendly, knowledgeable staff ensure a rich, supported visit for all.

Watch how our walkways, VR experiences and facilities make the rainforest more accessible:

HIGHLIGHTS OF OUR ACCESSIBLE EXPERIENCE:

AERIAL WALKWAY

The Aerial Walkway is constructed using steel grated panels 1.2m wide. Visitors using wheelchairs with 2.5cm tyres and small diameter front casters may find the wheels drop into the grates when turning sideways on the walkway. Larger diameter tyres/casters are generally fine.

The walkway is suitable for visitors with vision-impairment with the lower section of the handrails and balustrades forming a continous ‘shoreline’ along the length of the walkway.

The Discovery Centre’s elevated Aerial Walkway has a gentle incline with a rest node located approximately half-way along. There are numbered signs (located on the hand rails) for both the hand-held audio guides and interpretive guide books, explaining special points of interest.

INTERPRETIVE DISPLAY CENTRE

The Interpretive Display Centre is a large, open plan complex with a variety of displays located on the spacious verandahs as well as inside the Centre itself. Interactive information kiosks with touch screens allow easy access to information suitable for all ages and the Climate Change theatre has flexible seating that can be moved to accommodate wheelchairs.

The Centre’s verandahs provide all-weather protection from the elements and are an ideal place for taking photos, birdwatching or just relaxing and appreciating the ambience of the rainforest.

JARRABINA TERRACES

A fully accessible elevated boardwalk allowing visitors with mobility challenges to
explore the mid-canopy rainforest without stairs. The walkway links directly to the Aerial
Walkway, 3D Stage Hologram experience and Interpretive Centre.

VR ZONE

Custom-designed virtual reality theatre for those unable to access certain trails or tower
platforms.

Sit alongside friends and family and enjoy a narrated 360º rainforest
experience.

DISCOVERY THEATRE – 3D HOLOGRAM STAGE

Experience the rainforest like never before in our state-of-the-art Discovery Theatre,
featuring a fully accessible 3D hologram stage and enjoy the show Walkabout with
Juan.

MULTILINGUAL AUDIO TOURS

Available in eight languages, our audio guides include hearing loop integration and support for people with vision impairment.

GUIDEBOOK & TACTILE INTERPRETATION

Printed interpretive materials complement the audio experience, with tactile signage to support sensory accessibility.

CANOPY CAM

Real-time video footage from the 23-metre-high canopy level streamed to a camera, offering a rare look at the rainforest from above.

It is ideal way to experience the breathtaking heights of the Daintree without ascending the tower.

Watch as the treetops sway, spot native birds and see how the different layers of the rainforest connect.

ONSITE ACCESS AND ASSISTANCE

While the Aerial Walkway is designed to accommodate most wheelchairs and prams, some sections do have slight gradients. Visitors using a mobility device may need assistance.

Please note that due to natural variations in terrain, the lower-level boardwalks and walkways may not be suitable for all visitors using mobility devices.

It is recommended that Guide Dogs be fitted with appropriate ‘shoes’ due to the metal-grated surface of the elevated walkways.

Audio guides are available that have been fitted with a T switch. These are suitable for use with hearing aids.

CANOPY TOWER

Access to the 23m / 76ft Canopy Tower is located at the far end of the Aerial Walkway, adjacent to the Interpretive Centre. Note: while there is interpretive information at the base of the tower, wheelchair access to the upper levels is restricted due to stairs.

PARKING

On arrival at the Daintree Discovery Centre, you will find an accessible car park located at the closest point of approach to the main public entry ramp. Accesss from the car park is well-signed and easy to follow. There is a graded ramp that leads visitors from the car park to the Entrance / Cafe / Souvenir shop.

If arriving by accessible bus or coach, there is a drop-off point at the entry to the ramped pathway. If you need assistance, please phone the staff in advance.

ENTRANCE

The ticket desk is located inside the Daintree Discovery Reception area, which good level access throughout. The ticket counter may be a bit high for some visitors ie in wheelchairs, but the friendly staff will assist with any special, individual needs.

COFFEE SHOP / SOUVENIR SHOP

Both facilities are located in the Reception building and are easily accessible via the main entry ramp.

ACCESSIBLE TOILET FACILITIES

The accessible toilet is located adjacent to the Reception area. Please note: there is no accessible toilet at the Interpretive Centre.

PARENTS WITH PRAMS AND STROLLERS

The Aerial Walkway links the Entrance with the Interpretive Display Centre and the base of the Canopy Tower. It provides safe and easy access for strollers and prams.

There is an accessible toilet with baby change facilities located in the Reception area.

ACCESSIBILITY GUIDE

Download the Discovery Centre’s ATIC Accessibility Guide Here – Accessibility-Guide

ACCESSIBILITY MAP

Accessible areas are highlighted in blue on the map below. This includes step-free paths, ramps, rest areas, and key facilities.

QUESTIONS?

Do you need further assistance or have any questions? Our staff are happy to help. For specific access queries or advance arrangements, please contact us before your visit.